NEW CLIENTS

What To Expect..

new client

During the initial consultation, the dermatologist will review your pet’s medical history. Some of the history will be supplied by you on our dermatological history form. A thorough history is especially crucial in understanding dermatological problems. Next, a physical and dermatological exam is performed. Typically, some minor tests are performed at this time, which include skin scrapings and skin/ear cytology. Using this information, the dermatologist will form a working diagnosis and make recommendations for further testing, if necessary, and treatment. An initial visit in our office routinely takes at least an hour.

How to Prepare For Your First Visit:

  • Please complete the New Client Information Form, Dermatology Form, and Cancellation Policy Form by clicking the buttons bellow. We request this information 2 business days in advance for proper review prior to your appointment.
    • If you choose to fill out this information in our office, you must arrive 15 minutes prior to your scheduled appointment.
      • On time or late arrivals without completed forms may limit or cancel our ability to properly evaluate your pet.
  • Please bring all treatments (oral medication, ear medication, ear flush, shampoos, etc) your pet is currently receiving.
  • Please do not bathe your pet for at least 2 days before your visit.
  • To have an allergy test performed your pet must not take certain medications prior to testing. Do not discontinue any medications without talking to your family veterinarian first.

General Questions

How much does an appointment cost?

Initial consultations with basic dermatological procedures (cytology and skin scrapings) cost approximately $450-$550. Estimates are provided after the exam and prior to other procedures. This cost does not include medications and other treatments.

Appointment/Cancellation Policy

Our relationship with you is built on trust and consideration. We’re committed to punctuality and ask that you reach out if you can’t make your appointment. We send reminders via text, email, and phone calls, and now REQUIRE confirmation for all appointments. Our office will send multiple opportunities via email, text, and phone for appointment confirmations. Please be mindful of the impact missed or unnotified cancellations have on patients in need of essential care. Below are our policies for missed appointments:

Late Arrivals: If you arrive 10 minutes or more after your designated appointment time, we will need to reschedule your visit. Rushing through or squeezing in appointments compromises the quality of care we strive to provide.

Appointment Cancellation: Notify us 2 business days before your appointment to respect the needs of other patients. If you need to cancel after office hours, you may leave a voicemail at 239-948-9434, respond to one of our text or email reminders.

Missed Appointments (No Show): Missing an appointment without 2 business days notice will be noted in your pet’s record and considered a No Show. A deposit is required for future appointments, applied to the next visit. This deposit is forfeited if the rescheduled appointment is also a “no show.”

These policies help us accommodate as many patients as possible. Thank you for your understanding.

What types of payment do you accept?
  • Cash
  • Personal Check (with photo ID)
  • MasterCard
  • Visa
  • American Express
  • Care Credit (Please visit www.carecredit.com for more information)
What is a dermatologist?

The American College of Veterinary Dermatology (ACVD) is an organization of veterinarians certified in Veterinary Dermatology. To be certified as a Veterinary Dermatologist, a veterinarian must complete at least 2 years of postgraduate residency training, publish original research in scientific journals, and demonstrate superior case management through submission of case reports. The final step in certification is a comprehensive two day examination administered by the American College of Veterinary Dermatology. Dermatologists must receive continuing education on a regular basis to maintain their certification status.

For additional information please visit www.acvd.org.

What is allergy skin testing?

Allergy skin testing is a procedure that aids in selecting specific allergens for immunotherapy (allergen specific allergy shots, hyposensitization, desensitization). Veterinary skin testing is similar to human allergy skin testing. Under sedation, the hair is clipped on the side of the body, and a series of injections are given within the skin. A panel of pollens, molds, insects, dander, mites and other environmental allergens are compared to negative and positive controls, and the reactions are graded. These reactions are used to formulate an allergy vaccine specific for that individual pet. This test takes about 30 minutes, and the pet is given another injection to counteract the sedative. Allergen specific injections are the best long term management for environmental allergies. Skin testing for food allergies in dogs and cats is not accurate.

Can dogs and cats get allergies?

Dogs and cats can develop allergies just like humans. In Florida, allergies are very common due to our climate. Animals typically show allergic signs in their skin and ears. Itching, scratching, and recurrent ear and/or skin infections are the most common symptoms of allergies. Skin infections cause odor, scabs, hair loss and thickening of the skin. Ear infections cause discharge and itching, and in severe cases cause pain and loss of hearing. A pet with allergies will experience more itching when affected by a secondary infection. Allergies in pets tend to worsen as they get older, and symptomatic treatment tends to become less effective. Allergies are the most common problem that a veterinary dermatologist treats. Allergies are not cured, they are managed. A dermatologist is especially knowledgeable about the treatment options that are available to your pet.

What types of allergies do dogs and cats have?
  • Fleas
  • Food
  • Pollens
  • Molds
  • Mites
  • Insects
  • Dander
Isn’t it normal for dogs and cats to itch?

All dogs and cats will have some itching from time to time. Animals with allergies usually direct their itching to particular areas of the body. Signs of itching include licking, chewing, biting, rubbing, scratching, and in the case of cats, over-grooming. Many pets are itchier at night because they are less distracted. If you feel that itching is affecting your pet’s quality of life or your quality of life (you are not sleeping due to the itching), then this is a problem that should be addressed. It is not normal for there to be odor, scabs, bumps, or excessive hair loss on your pet.

What is blood (serum) allergy testing?

This test involves drawing a blood sample and sending to a laboratory for evaluation for environmental allergies. Although technically this is much easier to perform, most dermatologists feel that the results of blood allergy testing are less accurate than allergy skin testing. This test is usually reserved for those cases in which it is not possible to perform an allergy skin test. This situation occurs when sedation or drug withdrawal is not possible. Occasionally, both skin testing and blood testing will be recommended to more accurately assess an individual patient.

How long does it take for my pet to improve on allergy injections (immunotherapy)?

Most pets will show some improvement in the first 6-9 months of immunotherapy, but some require up to a year to see improvement. Approximately 70% of pets with environmental allergies will improve with immunotherapy, but these responses do vary. Almost all patients will require symptomatic treatment to help with their allergies while waiting for immunotherapy to take effect. Of the patients that respond to immunotherapy, one third will respond well enough that other treatments are greatly reduced or eliminated, one third will respond moderately well and only require other treatments at certain times of the year, and one third will respond, yet still require other treatments. In these pets, the goal is to use safer symptomatic treatment (i.e. reduce or eliminate the use of steroids) or reduce the dosage of other treatments or need to use them less frequently.

Patients receiving immunotherapy need to be rechecked periodically. Secondary infections can still develop and must be treated. These infections can make it appear that the immunotherapy is not working, if the pet is itching due to the infection. Also, periodic consultations allow us to tailor your pet’s immunotherapy for maximum benefit. Sometimes, this requires some trial and error, to see what works best in an individual patient.